About AZEO and these terms
AZEO is operated by Azeo Group Sharjah FZC, Sharjah, UAE. These terms apply to your use of azeouae.com and to orders submitted through the website.
Website use and accounts
Use the website lawfully. Do not engage in fraudulent activity, attempt unauthorized access, interfere with the website or service, or misuse accounts or orders.
You may create an account or check out as a guest. Please provide accurate account, contact, billing and delivery information. If you create an account, you are responsible for keeping your credentials confidential.
Product information and availability
AZEO aims to provide accurate product descriptions, specifications, images, availability and prices. Images may be illustrative; packaging, appearance and colour may reasonably vary. Availability is not guaranteed until AZEO accepts your order.
AZEO may correct genuine errors. If a material product-information or pricing error affects an order you have already submitted, we will contact you and provide appropriate options. We will not silently charge a corrected higher amount.
Prices, VAT and promotions
The applicable product price, VAT, discounts and delivery charge are presented during checkout before you place your order. VAT treatment can vary by product.
Promotional codes may be subject to eligibility, minimum spend, validity dates, usage limits and other displayed conditions.
Orders and acceptance
Submitting an order is an offer to purchase. Receiving or acknowledging your submission does not by itself guarantee acceptance. AZEO accepts an order when we confirm it for fulfilment.
Before fulfilment, AZEO may decline or cancel an order for a legitimate reason, including unavailable stock, inability to verify or complete payment where applicable, a material pricing or product-information error, inability to deliver to the supplied address, or suspected fraud or misuse. If AZEO cancels after payment has been collected, an appropriate refund will be made through the applicable payment method, subject to applicable law and provider processing.
Payment
Available payment methods are those presented to you at checkout.
Delivery, cancellations and returns
Delivery coverage, charges and estimates are described in our Shipping & Delivery policy. Cancellation, return and refund requests are described in our Returns & Refunds policy.
Website content
AZEO branding, website content and materials are protected by applicable intellectual property rights, subject to any rights held by third parties. You may use the website for its intended purposes; reuse of protected materials requires the relevant rights holder’s permission.
Liability and statutory rights
Nothing in these terms excludes or limits rights or liabilities that cannot legally be excluded or limited. Your rights and remedies under applicable law remain available.
Governing law and disputes
These terms are governed by applicable laws of the United Arab Emirates. Disputes are subject to the competent courts or authorities in the UAE, as applicable.
Changes to these terms
AZEO may update these terms. The version published on this page shows its last updated date.
Contact
For questions about this policy, contact AZEO at info@azeouae.com.